Terms of Use

Effective Date: October 6, 2025

PLEASE READ THESE TERMS OF USE ("TERMS") CAREFULLY BEFORE USING THIS WEBSITE.

By accessing or using the website operated by AAO Recovery - Drug & Alcohol Addiction Treatment Helpline ("Company," "we," "us," or "our"), you agree to be bound by these Terms. If you do not agree to these Terms, do not use this website.

1. Nature of Our Service

AAO Recovery is a third-party matching service that connects individuals seeking addiction treatment with treatment facilities. We are NOT a treatment center, medical facility, or healthcare provider. We do not provide medical advice, diagnosis, or treatment services.

The images of facilities displayed on our website are representative of partner treatment centers in our network and are used for illustrative purposes only.

2. Use of the Website

You may use this website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Transmit any harmful, offensive, or inappropriate content
  • Attempt to interfere with the website's operation
  • Collect or harvest information about other users
  • Misrepresent yourself or your affiliation with any entity
  • Use the website for any commercial purpose without our consent

3. Matching Services

Our service involves:

  • Assessing your treatment needs and preferences
  • Matching you with appropriate treatment facilities
  • Facilitating connections between you and treatment centers
  • Providing information about treatment options

WE DO NOT:

  • Guarantee acceptance into any treatment facility
  • Control the quality of care at treatment facilities
  • Make medical recommendations or diagnoses
  • Provide emergency medical services

4. Third-Party Treatment Facilities

Treatment facilities in our network are independent entities. We do not control, endorse, or guarantee:

  • The quality of their services
  • Their admission decisions
  • Their treatment methods
  • Their pricing policies
  • Their medical outcomes

You are responsible for researching and verifying any facility before committing to treatment.

5. Disclaimer of Warranties

THIS WEBSITE AND OUR SERVICES ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.

We disclaim all warranties including:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR COMPLETENESS OF INFORMATION

We do not warrant that:

  • Our website will be uninterrupted or error-free
  • Our matching services will meet your expectations
  • Any facility will accept you for treatment
  • Treatment will be successful

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AAO RECOVERY SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or goodwill
  • Medical outcomes or treatment results
  • Actions or omissions of third-party treatment facilities
  • Any damages exceeding $100

This limitation applies regardless of the legal theory on which the claim is based.

7. Medical Disclaimer

THE INFORMATION ON THIS WEBSITE IS NOT MEDICAL ADVICE.

For medical emergencies, call 911 immediately. Always consult with qualified healthcare professionals for medical decisions. We are not responsible for any decisions you make based on information from our website or services.

8. Indemnification

You agree to indemnify and hold harmless AAO Recovery, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of the website
  • Your violation of these Terms
  • Your treatment decisions
  • Your interactions with treatment facilities

9. Call Recording and Monitoring

Calls to our service may be recorded for quality assurance and training purposes. By calling us, you consent to such recording.

10. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of AAO Recovery or our licensors and is protected by copyright and trademark laws. The images of treatment facilities are used under license and may not be reproduced without permission.

11. Privacy

Your use of our website is subject to our Privacy Policy, which is incorporated into these Terms by reference.

12. Geographic Limitations

Our services are intended for use in the United States only. We make no claims that our website or services are appropriate or available for use in other locations.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes constitutes acceptance of the modified Terms.

14. Termination

We may terminate or suspend your access to our website at any time, without notice, for any reason, including violation of these Terms.

15. Governing Law

These Terms shall be governed by the laws of Ohio, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Ohio.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and AAO Recovery regarding the use of our website and services.

18. Contact Information

For questions about these Terms, please contact us:

AAO Recovery

Phone: (234) 260-3222

Email: [email protected]

Address: Akron, OH

BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE.